Plumbing Companies: A Guide to Finding the Right Pros
Finding a reliable plumbing company can save you time, stress, and money—especially when you’re dealing with emergency repairs or planning a major home project. With so many options available, it can be tough to know where to start.
Here’s a straightforward guide to help you choose a plumbing company that fits your needs, budget, and timeline. After dozens of years in home remodeling, we’ve seen what makes a great plumbing service, and we’re here to share our insights.
1. Look for Proper Licensing and Insurance
A reputable plumbing company will hold the right licensing and insurance to operate in your area. Licensing ensures the plumbers are trained to meet safety and building code standards, while insurance protects you and the workers in case of accidents or property damage.
Working with a licensed, insured company shows they take quality work and accountability seriously.
Tip: Ask to see a copy of their insurance certificate and check their licensing status with local regulatory boards. Many states have online resources to look up a company’s standing.
2. Check Their Experience and Specializations
Not all plumbers are equipped for every job. Some plumbing companies focus on emergency repairs, while others specialize in installations, remodeling, or complex work like re-piping. If you’re working on a large project, such as a kitchen or bathroom remodel, seek out companies with experience in those areas who can coordinate with other services, such as home cleaning services and interior finishing.
Pro Insight:
Ask about similar past projects. Experienced plumbing companies will gladly provide references, especially if they have experience in specialized services.
3. Consider Availability and Responsiveness
Plumbing issues don’t always happen on a schedule, so if you’re dealing with a burst pipe or drain backup, you need a company that can respond quickly. Availability is also crucial when choosing a company for ongoing renovations, as delays in one area can impact your whole timeline. Find out how quickly they respond to emergency calls and what their availability is like for scheduled work.
Tip: Before hiring, give them a call to see how quickly they respond and whether they’re courteous and informative. A responsive company often means better customer service and timely solutions.
4. Get an Estimate—And Ask About Hidden Costs
A reputable remodeling company will provide a detailed estimate that covers labor, materials, and any additional charges. Be cautious of unusually low quotes, which may not reflect the full scope of work or could indicate cheaper parts. For larger projects, ask about possible cost variations and get everything in writing to avoid surprises.
Pro Tip:
Ensure the estimate covers potential “unforeseen” issues, like old pipes needing replacement. Quality companies will give realistic estimates and discuss any surprises upfront.
5. Look at Reviews & Reputation
Customer reviews can give you a sense of a plumbing company’s reliability and quality. Look at reviews on Google, Yelp, or the Better Business Bureau to understand their customer service, timeliness, and issue resolution. You will want to work with a plumber who will stand by their work and be available if things go wrong.
Pro Insight:
Read not just the five-star reviews—check how they handle complaints. A company that addresses negative feedback constructively is committed to customer satisfaction.
Need some help with your plumbing?
Tango Home Services offers excellent consultations and quotations for all your home remodeling needs.
Contact us today for a quote with experienced professionals who deliver expert results.